To update the software
  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. From the device home screen, swipe down from the top of the screen and tap Settings.
  3. Tap General > About phone > Software updates.
  4. Follow the on-screen prompts to download and install the update.
  5. The device automatically restarts once the new software successfully installs.

To verify the update
  1. From the device home screen, swipe down from the top of the screen and tap Settings.
  2. Tap General > About phone > Software information.
  3. The device has the latest software if the Android, Baseband, and Software versions match the current update details.

To troubleshoot the software update
  • After installing the software update, visit Troubleshoot & Resolve to fix any additional issues with your device or services.