Software update for the Samsung ATIV S Neo (I187)
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Software update for the Samsung ATIV S Neo (I187)


Latest update
Getting started
Update & verify software

Latest update

  • What's new: Windows Phone 8.1 software update
  • What's changing: Updates the OS Version to 8.10.12.400.899 and the Firmware revision number to 2103.14.10.2
  • Release date: November 11, 2014
  • Windows version: 8.10.12.400.899
  • Software version: 2103.14.10.2
  • File size: 193MB

Getting started

  1. You can download the update via Firmware Over the Air (FOTA). 
  2. You must connect your device to Wi-Fi to download the update.
  3. Although there should be no impacts to settings or data, we recommend that you back up your media files to a PC, or by using a favorite application, prior to upgrading the software.

The Windows Phone 8.1 software update includes:
  • Cortana: your voice-activated digital assistant
  • Customizable Start Screen
    • Configure Live Tiles in three different sizes - enables personalization of Start screen by the user
    • Transparent Live Tiles - allows user to set a background image that can be seen through clear Live Tiles
  • One Windows: Windows Phone is now unified with the Windows PC and tablet experiences and includes:
    • OneDrive (formerly SkyDrive) 
      • Offers 15GB of free cloud storage
      • Appears as an app on the Start Screen (formerly buried in Settings menu on WP 8)
    • Skype
      • Phone dialer button to convert voice calls to video calls
      • Appears as an app on the Start Screen
    • Bing: Search, identify songs with Bing Music and track local happenings with Local Scout
    • Office: View, edit and share Word, Excel and Power Point documents, then store them in OneDrive to be retrieved on any Windows platform when they are linked by the user's Microsoft account.
  • Xbox: Windows Phone is the only phone with Xbox built in, providing entertainment options wherever you go: 
    • Xbox Live: stay connected to gaming achievements and multiplayer action
    • Xbox Music/Video: with a Microsoft account, you can share music and video content across all your screens - phone, tablet and PC.
  • Efficiency: Windows Phone is optimized to help the user do more:
    • Action Center: Quick access to settings and notifications by swiping down from top of screen
    • Word Flow Keyboard: touch type or glide finger over the keyboard for fast and intuitive typing
    • Battery Saver: optimizes battery life on an app-by-app basis
    • Data Sense: Allows user to track data usage by type (cellular/Wi-Fi)
    • Storage Sense: shift files/apps from phone memory to SD card
    • Wi-Fi Sense: Set to default Off on AT&T devices; allows auto-connection to Wi-Fi networks
  • Internet Explorer 11: introduces private browsing and Reading Mode
  • Custom Volume Settings: adjust volume individually for phone, ringers, alerts, etc.
  • Device Search: easily find e-mails/SMS/files by name
  • Accessibility Improvements for the Visually Impaired
  • Office Remote: display content on larger monitor via USB cable or Miracast technology

Update & verify software

To update the software
  1. Make sure your device is sufficiently charged and connected to Wi-Fi.
  2. From the Start screen, scroll to and tap Settings > Phone update > Check for update.
  3. Follow the on-screen prompts to download and install the update.
  4. The device automatically restarts once the new software successfully installs.

To verify the update
  1. From the Start screen, scroll to and tap Settings > About > More info.
  2. The device has the latest software if the OS version and Firmware revision number match the current update details.

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